Shipping

Delivery and Returns

Accepted payment methods

– Credit or debit card: Visa, MasterCard, Maestro, 4B

– Cash on delivery: Cost €2.50

DELIVERY COSTS

– Shipping costs in Peninsula (Spain and Portugal).

Any order over €50; FREE shipping.

Any order less than €50; shipping costs €4.99.

- Shipping costs to the Balearic Islands; shipping cost €8.00

- Shipping costs to France; shipping cost €14.00

-Other countries of the European Union; shipping cost €27

EXCHANGE AND RETURNS POLICY:

Any exchange or return that you wish to make must be sent to the following address:

RODATEX & BRITISH COTTON, S.L.

Fuentes,169

06430-Zalamea de la Serena(Badajoz)

SPAIN

Tel: 924775512

How do I make an exchange or return?

You can contact us to inform us of your intention to make a return or exchange the order through the email: cambiosydevoluciones@britishcotton.com

The product must be returned in the same condition in which it was received. If you no longer have the original packaging, you must replace it with one of similar sizes and capacities. It is important that this return is made within 30 days of receiving the order since after those days it will not be possible to make the return or exchange.

Once your exchange or return request has been confirmed, we will send the transport company to your home to collect the product to be returned, perfectly packed. The total cost for the collection and delivery to be able to manage your exchange or return will be €4.99 in the Peninsula (Spain and Portugal) and €20 in the case of France. Other countries of the European Union consult.

Information.

QUERY LENGTH LIMIT EXCEEDED. MAX ALLOWED QUERY : 500 CHARS

In the case of a return, they must indicate the item they wish to return, so that we can make the collection management at their home. Once we have received said item and verified that its condition is in perfect condition (and contains the brand label that could be attached or, where appropriate, the original packaging of the product), we will proceed to generate a promotional code without expiration, which you can use in future purchases made at www.britishcotton.com .

Only in the case of a return for manufacturing defects by Rodatex & British Cotton, s.l. and that the cause is amply justified, the total amount of the order (shipping cost included) will be paid within 15 days.

When the order has been placed under the form of payment "Cash on delivery", and upon receipt of the same the customer rejects it or refuses to pay it, he must pay €10 as shipping costs. In this case, you must make a bank transfer to Rodatex & British Cotton, s.l. to the following account number: ES87 0182 0778 1302 0154 3122 (BBVA).

Can I change an online order at a British Cotton store?

To make the change, you must bring the delivery note or invoice of the purchase made through the website to the store in addition to the product, as it has the same value as a physical purchase ticket. Make sure you have received it. You will find it inside the shipment next to your order. If you have lost it, you can download it again through the web in user, orders, select the order and download your invoice or delivery note. Returns are not accepted in-store.

Does not exist in stock.

If for any reason when preparing the order we notify that there is a missing unit already purchased, the buyer will be offered the possibility of exchanging it for another garment of equal value or the money would be returned to his credit card, if he so wishes.

U!